Business automation for Sydney and Australia-wide businesses

We automate the admin your team does by hand.

Australian owners lose 12 to 15 hours a week to admin. We connect the software you already pay for, like Xero and your job system, and set it up to answer enquiries, chase quotes and send invoice reminders on its own.

Start with a free audit. Give us your website and we map the jobs in your week that software could do, with the hours each one costs you.

Based in Albury Wodonga, working with businesses in Sydney and across Australia. The call takes thirty minutes. You get a scope and a fixed price, and you keep the list whether or not you hire us.

New website enquirySam Carter · Hot water system, Wodonga
  1. 9:02 am Enquiry from your websiteHot water system replacement. Wants a quote this week. In
  2. 9:02 am Job created in your job systemMatched to the customer you already hold. Nothing retyped. Auto
  3. 9:03 am Customer texted back“Thanks Sam. We will ring you before lunch.” Auto
  4. 9:03 am Right person toldIt lands with whoever quotes that kind of job. Auto
  5. Thu 9:00 Quote chasedOnly if they have not replied. Auto
  6. Thu 9:14 Quote accepted. Invoice raised in XeroRight line items and tax codes. Nobody keyed it in. Auto
Your week in numbersFriday 4:00 pm

14 quotes out, 9 accepted. 3 invoices overdue, each one already reminded. Built from data you already hold. Nobody opened a spreadsheet.

Sent to your inbox, every Friday

An example week. We map yours in the free audit, before the first call.

Trusted by businesses across Australia

Pandora Frontline Trays & Trailers Chargeroo Angie Ioannou Commercial Real Estate Cycle Station TWJ Trades The Landscapers Rest DWA Ignition ASV Shiny Side Up Albury Florist Centre Lighting Bonanza Footsteps Podiatry Clean Energy Solutions

What gets automated, in one list.

Every card below is a job a person does today because nobody pointed software at it. You choose. We start with the one costing you the most hours.

Enquiries and follow-up

  • Your website form creates the job or CRM record, with the customer matched and not doubled up
  • The customer gets a text or email back inside a minute
  • The quote follow-up sends itself on a set day if they have not replied
  • A review request goes out when the job closes

Quotes, invoices and payments

  • A won deal raises the invoice in Xero or MYOB with the right line items and tax codes
  • Payment reminders go out on a schedule, and you get a short list of who needs a real call
  • Quotes, contracts and forms fill themselves from data you already hold

Data between systems

  • You enter it once. It turns up in the CRM, the job system, the books and the calendar
  • Matching records get merged, so you do not end up with four versions of one customer
  • Bigger joins are their own job: see systems integration

Reporting

  • The Monday report builds itself and lands in your inbox
  • One dashboard for quotes, jobs and money owed, fed by the tools you already run

AI, where it earns its place

  • A voice assistant that answers the phone after hours, then emails you a summary of each call
  • Software that reads the PDFs and emails your team now reads by hand
  • Local and want the AI side first? Start at our AI automation agency in Albury Wodonga page

Inside the tools you already run.

  • Xero
  • MYOB
  • HubSpot
  • Shopify
  • Square
  • Stripe
  • Zapier
  • Make
  • n8n

The linked pairs each have a page with what moves and what it costs. Not sure where to begin? Read what to automate first.

The Clean Energy Solutions staff portal home: customer issues, jobs that need something, customer messages due, new leads this week and jobs by stage
Clean Energy SolutionsBuilt by Automatrix
New lead textedIn seconds

One login now runs the whole business.

Clean Energy Solutions is a solar and battery installer on the Border. We rebuilt how it runs, from the website in. Every lead lands in Pipedrive and on the sales manager’s phone in seconds. Every open Simpro job sits in one pipeline that shows what it needs before it can move on. Customer care sends five messages per job, from the welcome to the six-month check-in, each on its day. The whole team signs in once, with every tool in one sidebar.

From a web enquiry to a text on the sales manager’s phone
Seconds
Sign-in for the whole team
1
Customer messages per job, each on its day
5
Business systems wired together
4

Full write-up in the Clean Energy Solutions case study. Working in Sydney? See business automation in Sydney.

Most small business admin is the same few jobs: copying details between systems, chasing quotes and invoices, building the Monday report. Your team does each one by hand, every week, because nobody pointed software at it.

Where your hours go now.

The same three jobs turn up in almost every business we map. None of them needs a person.

12 to 15hrs a week

The same data, typed three times

That is what the average Australian owner loses to admin. A lot of it is one enquiry typed into the inbox, then the CRM, then the accounts. Nobody planned that. It grew.

63%of small businesses

Chasing that depends on memory

That share of Australian small businesses chase payments every week. Quotes go the same way. It went out Monday. Nobody chased it. They rang someone else on Wednesday.

8 to 12hrs a week

Quoting and invoicing after dark

That is what tradies lose to quoting, scheduling, invoicing and chasing. It is worth $4,000 to $7,200 a year in billable time, and most of it happens at the kitchen table.

The working behind these figures is in our guide to counting your admin hours.

How to tell if it is worth it.

Do the sum before the quote. Count the hours your team spends on repeat jobs in one week. Multiply by what an hour costs you. Multiply by 52. That is what doing nothing costs you each year.

Doing nothing costs you $34,320 a year Get my free audit We map your week before we speak. You see the hours beside each job, then decide.
  • The five times test. If your team does the same thing more than five times a week, automate it. If it happens twice a month, leave it. The build will cost you more than the task does.
  • When to wait. If your total comes in under about ten hours a week, fix the process by hand first. Automate later. Our automation cost guide walks through the sum.
  • What we will not automate. A process that should not exist. Sometimes the right move is to delete a step. Software that does a bad process faster only locks it in.

What we do, in the order we do it.

Most automation work is live in two to four weeks. You usually get the first hour back in week one, because we start with the job that costs you the most.

Before the call

Map the week

We go through what your team does from Monday to Friday. We mark every task a person does because no software was pointed at it. This is where your number comes from.

Every step above is work you can check. Ask any provider to show you the same list for what they are doing.

Absolutely brilliant! Lee is extremely knowledgeable, not just in making websites, but also in business strategy and he has really helped me with both my website and to improve my business in general. Fantastic results! Anyone who is looking to take their business to the next level or just have it be more professional should definitely talk to Lee!
DMDigby MarschallGoogle review
Automatrix made it so easy for me to develop what I required for my business. Their professionalism and knowledge is outstanding. Go with them. Best decision you could do for your business.
MTMat ThomasGoogle review
Lee has helped me heaps with improving my business, 10/10 recommend, easy to talk to and very knowledgeable.
PTPeter TravGoogle review
We recently used Automatrix to re-build our website. The new site is great with a simple admin panel that has everything we need when updating our site. The SEO/AEO is really performing as well. The guys are always Helpful when we need them and are always on the front foot with updates etc.
SCSean CalleyGoogle review
Not getting your website AI ready is going to be the same as forgetting to renew your Yellow Pages spot back in the 80s. One month after launching we can already see a big improvement in traffic and enquiries through search.
NMNicolas MazzellaGoogle review
Absolute gun at making websites. Lee helped me the whole way to complete the exact website I wanted and further in every way he could. Legit can’t even write how much I appreciate this guy. A+
JSJames SmeatonGoogle review

Who this is for, and who it is not.

Automation gives you hours. It does not make the phone ring. So check which problem you have before you pay for either fix.

You are in the right place if

  • Work is coming in and your team is drowning in it
  • Someone does the same task more than five times a week
  • Quotes go cold because the follow-up lives in somebody’s head
  • You pay for good software and still copy between it by hand

You want a different page if

  • Not enough work is coming in. That is SEO and web design
  • You ONLY need one simple Zap. Build it yourself, and our tool comparison will get you there
  • No tool does the job at all. That is custom software
  • The process itself should go. We will tell you to delete the step, not automate it

Questions about business automation.

We work from Albury Wodonga with businesses in Sydney, across regional NSW and Victoria, and Australia-wide. See business automation in Sydney, Albury, Wodonga or your industry.

What is business process automation?

It is software doing the repeat office jobs a person does today. An enquiry becomes a job. A won quote becomes an invoice. A late payment gets a reminder. Nobody presses a button. It is admin work, so no factory controls or PLCs.

Can you give me an example of business automation?

A customer fills in your website form at 9:02. By 9:03 the job is in your job system, the customer has a text back, and the right person has been told. If the quote sits for two days, the follow-up sends itself. The same idea covers invoices, payment reminders, bookings and the weekly report.

How much does business automation cost?

From $2,500 for a focused set of workflows. A full build across several systems runs to $12,000+. There is a monthly option for ongoing changes and monitoring. You get a fixed price on the audit call. Our automation cost guide shows the sum to do first.

How do I know if automation is worth it for my business?

Count the hours your team spends on repeat jobs in one week. Multiply by what an hour costs you, then by 52. If a job happens more than five times a week, automate it. If your total is under about ten hours a week, fix the process by hand first.

Which tools do you use: Zapier, Make or n8n?

All three, plus custom API connections when volume or error handling calls for it. Zapier suits simple links between popular apps. Make handles longer workflows with more control over the data. n8n suits self-hosted or heavily customised work. We pick per job. Our Zapier, Make and n8n comparison has the detail.

Will it work with Xero, MYOB and the software we already run?

Yes. We work with Xero, MYOB, QuickBooks, HubSpot, Pipedrive, ServiceM8, simPRO, Cliniko, Square, Shopify and Stripe. If your software has an API, we can almost always connect it. If it does not, we tell you. The pairs we build most often are priced on the integrations page.

How long does it take?

Most automation work is live in two to four weeks. We start with the job costing you the most hours, so the first piece is usually running in week one.

What happens when an automation breaks?

We build the bad days in from the start: a duplicate, a timeout, a missing field. Alerts go to us as well as you, so we find the fault before you report it. The workflows run in your accounts, so they keep running if you cancel our support.

Is this the same as AI training for my team?

No. Automation is software doing the work with no person involved. If you want your team to get better at ChatGPT and Copilot for the work that still needs a human, that is our separate AI training service.

Get your free automation audit.

We look at your website and the tools you run, then go through your week with you on a 30 minute call. You get a list of the jobs software could take off your team, the hours each one costs you, and a fixed price to build them. The list is yours to keep, whether or not you use us.

What you get before you pay us anything

  1. A map of your week. Each repeat job, who does it and how often.
  2. Hours against each job. You do the sum yourself, with your own hourly cost.
  3. The order to fix them in. Biggest hours first, whatever sounds best in a meeting.
  4. What to leave alone. The jobs not worth automating, and the steps to delete.
  5. A scope and a fixed price. Build it yourself, hand it to someone else, or hand it back to us.
Lee Sheedy, Founder and Director at Automatrix

Lee SheedyFounder and Director, Automatrix

5.0 on Google

Step 1 of 4

Start with your website

We look at it before the call, so we already know what you run.

You approve the scope and the price before we build. If we cannot find at least $10,000 in recoverable time or revenue, we tell you upfront. Prefer to talk first? Book a 30 minute call.